When your order is shipped, we will send you a confirmatory email, which will include your tracking number. You can track and trace your order using the link in this email. Order status may take up to 1 hour to update after the order has been placed.
A signature is required for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by us, and transfer of responsibility in the same way.
Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.
To contact us regarding shipping email firstname.lastname@example.org or call us on +44 207 987 4240.
DELIVERY COSTS AND TIMES
Delivery times are estimates and start from the date of shipping. Please note that in some areas of the UK and Europe there is a limited range of delivery services available. We will endeavour to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions.
- Delivery Monday – Friday and excluding Public Holidays
- Next Day – orders placed before 2pm GMT – £10
- Same Day Greater London – orders placed before 1pm GMT £25
Same Day shipping applies to Greater London only. A delivery representative will confirm a 2-hour delivery window.
- Next Day – for orders placed before 2pm GMT – £30
Please note that our Next Day service is available to all major European cities. Outlying areas require an additional day.
Europe includes the following countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Holland
Please make sure that the shipping address is correct, as we are unable to redirect orders once they are on their way to you.
Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
Our delivery time starts from the moment an order is accepted and includes a 24 hour period where your items will be processed and dispatched by our warehouse.
We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.
TAXES & DUTIES
Please note, if your delivery destination is outside the EU, you are liable for all import duties, customs, and local sales taxes levied by the country you are shipping to; therefore, payment may be required by customs to release your order, depending on the value of your order. We recommend that you investigate potential charges before placing your order, as different countries have variable procedures.
RETURNS AND EXCHANGES
After ordering, if you are unhappy with your order in any way then the item(s) can be exchanged or returned. Please email us at email@example.com within 14 days of receiving your order for an exchange or refund. Please note you may only use your right to cancel the order under the Distance Selling Regulations if you give us formal written notice of cancellation within 14 days of receiving your order.
We do not offer exchanges or refunds on goods which have been made to order.
On receipt of your notice of contract cancellation, Customer Care will email you a Returns Merchandise Authorisation (RMA) number. Please complete this on the Returns Form that you received with your order, and include it with your return so we can process your refund promptly.
Please note that you must cover the cost of the return shipment. We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. We also recommend that you use a secure, trackable means to return your order to us. In case of dispute, we also recommend you retain proof of sending. We cannot be responsible for any loss for any item you have chosen to send to us that are lost or missing.
All returns should be sent to us in the original packaging provided and from the country that the order was delivered to. The item(s) must be returned unused, unworn and in perfect condition. Any returns that are damaged, soiled or returned without their original labels and packaging will not be accepted and will be sent back to the customer.
Accepted returns will be credited to the original payment method. We estimate that refunds will be credited within 7-10 working days. You will receive an email when your refund has been processed. Please retain your Shipping Note until you have received your refund.
Returned items will be refunded excluding the original cost of shipping.
If you need further assistance, please call us on +44 (0) 207 987 4240.
We have made every effort to display as accurately as possible the colours of the products that appear on www.funlayoderi.com. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any colour will be completely accurate.
All items are quality controlled and checked for any faults before they are dispatched to customers. Should you receive an item that is not in perfect condition please contact us immediately.
Please send all items you wish to return from an order in the same shipment to ensure your return is processed as quickly as possible.
Items should be returned in their original packaging to ensure they are adequately protected in transit.
We prefer that items are returned to us via a secure means. Should you have any queries or require further information in relation to returns, send an email to firstname.lastname@example.org. Please note that we will not accept liability for goods that are not returned via a secure means.
TERMS AND CONDITIONS
Funlayo Deri Ventures Limited’s website and related services are made available to you in accordance with the following Terms and Conditions. Please read the Terms and Conditions carefully before placing any orders or using any Services on www.funlayoderi.com.
Funlayo Deri is a registered trading name of Funlayo Deri Ventures Limited, a company registered in England and Wales under registration number 07573038 and VAT number 123599990. Our registered address is 19 Trinity Square, Llandudno, LL30 2RD, United Kingdom.
Our contact information:
Telephone: +44 207 987 4240, +44 776 130 3429
ACCEPTANCE OF TERMS
Your access to and use of www.funlayoderi.com (“the Website”) and any Services referred to, is subject exclusively to these Terms and Conditions. You will not use the Website/Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website/Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website/Services.
We reserve the right to update or amend these Terms and Conditions at any time. Please read the Terms and Conditions and check back often. Your continued use of the Website/Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.
The Website may provide communication tools such as email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities (“the Services”) designed to enable you to communicate with others. Unless stated otherwise the Services are for your personal and non-commercial use only.
We are concerned about the safety and privacy of our users, particularly children. There may be links on the Website to age restricted third party sites. Parents who wish to allow their children access to and use of the Website/Services should supervise such access and use. By allowing your child access to the Services you are allowing your child access to all of the Services, including email, bulletin boards, chat areas, news groups, forums and/or other message or communication facilities. It is therefore your responsibility to determine which Services are appropriate for your child. Always use caution when revealing personally identifiable information about yourself or your children via any of the Services.
We are committed to responsible data management and subscribe to the principals of the data protection legislation in the United Kingdom. We are committed to maintaining the privacy of our users and maintaining the security of any personal information received from you. If you register for any of the Services you will be asked to provide basic personal information. The information provided by you is not available for sale or use by third parties. The information is used solely for informing you about your purchases or notifying you of changes or updates to the Website/Services.
USER ACCOUNT, PASSWORD AND SECURITY
To use some of the Services or features made available to you on this Website you will need to register. When you register you are required to provide certain information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address email@example.com. We may also change registration requirements from time to time. The username and password you provide should be unique and kept secure. You are responsible for maintaining the confidentiality of the username and password and also for all activities that take place under your account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. In no event will Funlayo Deri Ventures Limited be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder.
ELIGIBILITY TO PURCHASE
All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. Funlayo Deri Ventures Limited offers products for sale that are in stock and available for dispatch.
Please note that we aim to dispatch all orders within 24 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. Funlayo Deri Ventures Limited is not responsible for any delays caused by destination customs clearance processes.
Prices shown on the Site are in GBP and are inclusive of VAT at the applicable rate. Prices do not include delivery costs. All prices and offers remain valid as advertised from time to time. The GBP price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error. Customers purchasing from a country outside the EU may incur relevant import duty and tax, depending on order value. Such import duty or tax costs will be invoiced to you directly from the shipping company or an import broker appointed by you. We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion. If you are a customer whose credit/debit card is not denominated in Sterling, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
ACCEPTANCE OF YOUR ORDER
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it. Unless you cancel your order, acceptance of your order and completion of the contract between you and Funlayo Deri Ventures Limited will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in London, England and the language of the contract is English. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the Terms an Conditions. We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
Payment can be made using Visa, MasterCard, Visa Debit, Visa Delta and Electron cards, and any other methods which may be clearly advertised on the Site from time to time. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Funlayo Deri Ventures Limited, we will not be liable for any delay or non-delivery. We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using PayPal, a secure online payment gateway that encrypts your card details in a secure host environment. We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
INTELLECTUAL PROPERTY RIGHTS
The Website and its contents (including without limitation the Website design, text, graphics, photographs, videos and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. Your use of the Website and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below). In accessing the Website you agree that you will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.
Funlayo Deri Ventures Limited does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services.
In addition to the Intellectual property rights mentioned above, “Content” is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. Funlayo Deri Ventures Limited tries to ensure that the information on this site is accurate and complete. Funlayo Deri Ventures Limited does not promise that Funlayo Deri Ventures Limited’s Content is accurate or error-free. Funlayo Deri Ventures Limited does not promise that the functional aspects of the Website or Funlayo Deri Ventures Limited’s Content will be error free or that this Website, Funlayo Deri Ventures Limited Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.
You acknowledge that all information, text, graphics, logos, photographs, images, moving images, sounds, music, illustrations and other materials (“the Content”), whether posted publicly or transmitted privately, are the sole responsibility of the person from whom such Content originated. We do not control or endorse the Content and cannot guarantee the accuracy, integrity or quality of such Content and you acknowledge that by using the Services you may be exposed to Content that is offensive and/or indecent. Funlayo Deri Ventures Limited will not be liable in any way for any Content or for any loss or damage of any kind resulting from the use of any Content transmitted via the Services and you agree to bear all risks associated with the use of any Content, including any reliance on the accuracy or completeness of such Content.
In using the Website/Services you agree not to:
- use the Services to send junk email, spam, chain letters, pyramid schemes or any other unsolicited messages, commercial or otherwise;
- post, publish, distribute or disseminate material or information that is defamatory, infringing, obscene, indecent, threatening, abusive, harassing or unlawful;
- post, publish, distribute or disseminate material or information that incites discrimination, hate or violence towards any person or group on account of their race, religion, disability, nationality or otherwise;
- threaten, abuse, disrupt, stalk or otherwise violate the legal rights (including rights of privacy and publicity) of others;
- use any information or material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party;
- make available or upload files that contain a virus, worm, trojan or corrupt data that may damage the operation of the computer or property of another;
- collect or store personal information about others, including email addresses;
- advertise or offer to buy or sell goods or services for any commercial purpose, unless such communication facility specifically allows such messages;
- impersonate any person or entity for the purpose of misleading others;
- violate any applicable laws or regulations;
- use the Website/Services in any manner that could damage, disable, overburden or impair the Website/Services or interfere with any other party’s use and enjoyment of the Website/Services;
- post, publish, distribute or disseminate material or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information or confidential information disclosed in the course of employment or under a confidentiality agreement);
- attempt to gain unauthorised access to any of the Services, other accounts, computer systems or networks connected to the Website/Services through hacking, password mining or any other means.
We have no obligation to monitor the Services but shall be entitled to review materials posted to a communications facility and, at our sole discretion, to remove any material that breaches these Terms and Conditions or is otherwise objectionable.
We have the right to terminate your access to any or all of the Services at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the Website/Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website/Services.
THIRD PARTY WEBSITES
The Website/Services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that Funlayo Deri Ventures Limited is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.
You agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.
You agree to indemnify and hold Funlayo Deri Ventures Limited harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against Funlayo Deri Ventures Limited by any third party arising out of your use of the Services and/or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by Funlayo Deri Ventures Limited in consequence of your breach of these Terms and Conditions.
You have certain rights under the law. In England these include:
- that any products you order through this Site will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on this Site;
- certain remedies if a product is defective; and
- a right to cancel any order for a product within seven working days commencing on the day after the date on which you receive it, and receive a full refund even if it is not defective.
Nothing in the Terms and Conditions is intended to affect these rights. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.
DISCLAIMERS AND LIMITATION OF LIABILITY
Use of the Website/Services is at your own risk. The Website/Services are provided on an “AS IS” and “AS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
To the extent permitted by law, Funlayo Deri Ventures Limited will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website/Services.
Funlayo Deri Ventures Limited makes no warranty that the Website/Services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Website/Services will be uninterrupted or error free, that defects will be corrected or that the Website/Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive.
Funlayo Deri Ventures Limited is not responsible for failure to meet our obligations under the Term and Conditions where such failure is due to force majeure.
Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Funlayo Deri Ventures Limited for death or personal injury as a result of the negligence of Funlayo Deri Ventures Limited.
Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
If you breach the Terms and Conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the Terms and Conditions.
These Terms and Conditions shall be governed by and construed in accordance with English law and you hereby submit to the exclusive jurisdiction of the English courts.
For the purposes of the Data Protection Act 1998, Funlayo Deri Ventures Limited (‘we’ or ‘us’) is the ‘data controller’ (i.e. the company who is responsible for, and controls the processing of, your personal data).
PERSONAL DATA WE MAY COLLECT FROM YOU
Funlayo Deri Ventures Limited collects personal information in several ways when you place an order or register for a service offered by Funlayo Deri Ventures Limited. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
HOW WE MAY USE YOUR PERSONAL DATA
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:
- to help us identify you and any accounts you hold with us
- statistical analysis
- customer profiling and analysing your purchasing preferences
- marketing – see ‘Marketing and opting out‘ below
- fraud prevention and detection
- billing and order fulfilment
- credit scoring and credit checking–see ‘Credit checking‘ below
- customising this website and its content to your particular preferences
- to notify you of any changes to this website or our services which may affect you
- security vetting
- improving our services
MARKETING OPT-IN AND OPT-OUT PROVISION
When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you: Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about Funlayo Deri Ventures Limited. We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Funlayo Deri Ventures Limited. At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account.
DISCLOSURE OF YOUR PERSONAL DATA
We may disclose your personal data to:
- our agents and service providers (e.g. providers of web hosting or maintenance services)
- credit reference agents – see ‘Credit checking‘ below
- law enforcement agencies in connection with any investigation to help prevent unlawful activity
KEEPING YOUR DATA SECURE
We will use technical and organisational measures to safeguard your personal data, for example:
- access to your account is controlled by password and username which are unique to you
- we store your personal data on secure servers which are protected by firewalls
- payment details are encrypted using SSL technology
Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.
We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.
To enable us and other companies in our group to make credit decisions about you and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and we suspect fraud, we will record this.
INFORMATION ABOUT OTHER INDIVIDUALS
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
- give consent on his/her behalf to the processing of his or her personal data
- receive on his/her behalf any data protection notices
- give consent to the transfer of his/her personal data abroad
- give consent to the processing of his or her personal data as entered by you
When you use this website, we may collect information about your computer, such as your IP address and/or browser, which we will use for administration purposes and statistical analysis. This information will only be stored whilst you are signed in. We may also obtain information about your online movements and use of the Internet. We do this by placing a ‘cookie’, which is a small file, on your computer’s hard disk. Cookies are used for several reasons:
- to recognise you whenever you visit this website
- to speed up access to this website (so you do not have to log on each time)
- to store your personal preferences
- to build a profile about you
- to better target our marketing and advertising campaigns
The vast majority of web browsers accept cookies. However, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.
For further information about cookies and how to disable them please go to: aboutcookies.org
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